CDMworld

Hosted Business Continuity

Keeps Your Business running…Even When Your Exchange Server is Down.

Why Business Continuity?

Email is critical for keeping your business running; however, most small and medium businesses operate

In-house email servers that are not designed for high availability. While a hosted Exchange solution is the best option to provide enterprise-class email at a small business price with multiple tier-4 datacenters, premium infrastructure and continuous email backup, there may be reasons why a company may stay with an in-house solution. In this case, using CDMworld’s Business Continuity Service can provide a standby, enterprise-grade Microsoft Exchange server-based system that even small to medium-sized businesses can afford allowing you to continue sending and receiving emails when your in-house Exchange server is down. It’s a low-cost, no-hassle way to supplement your in-house server to ensure your business can always run.

Why CDMworld?

CDMworld’s Business Continuity solution is fully integrated with your on-premise Exchange server. This makes it easy for your users to switch to CDMworld’s Business Continuity Service when your Exchange server is down. Unlike other solutions, CDMworld’s Business Continuity solution is MS Exchange-based, and provides you with a robust Outlook Web Access interface. The solution also synchronizes email, calendar, contacts and personal distribution lists, so you always have all the information you need. Best of all, you can login into the solution with your existing email username and password since the solution allows automatic synchronization via our DirectoryLink product.

Why use an Exchange-Based Solution?

Microsoft Exchange is the backbone of most business’ email and collaboration platforms. Microsoft

Outlook is the cornerstone of most workers’ desktops. Far beyond email, they use it for calendaring,

scheduling task management, contact management and even as a file/document management system.

CDMworld’s solution is designed to keep your workers productive and your business running when your Exchange server is down. Providing a web-based Outlook interface, the solution enables workers to immediately access all their Outlook information through a familiar interface with the same login credentials. The solution is far more effective in keeping workers productive than other, non Exchange-based solutions that only offer a basic Web interface.

How does the CDMworld Solution Work?

CDMworld Exchange Process

1. Point your MX record to CDMworld.
2. Your email arrives to CDMworld’s datacenters from the Internet where it is filtered by SpamStopper to remove viruses and SPAM. (SpamStopper can be disabled if it not needed.)
3. Email is forwarded to your in-house Exchange server.
4. ContentSync, an important piece of the Business Continuity solution, securely synchronizes emails, calendars, contacts and distribution lists back and forth between your Exchange server and CDMworld’s Business Continuity Solution. DirectoryLink, another piece of the solution, synchronizes your Active Directory with CDMworld’s, so you can use the same log on credentials for both your Exchange and Business Continuity solutions.
5. Outgoing email is sent straight to the Internet from your in-house Exchange server.

Note: Your user experience is not affected at all (i.e., you can continue to access your mail via whichever mail client you normally use with the same configuration).

1.  If/when your in-house Exchange server fails, you simply need to select a button to activate Business Continuity via the control panel and have your users connect to CDMworld’s Business Continuity Solution via OWA to access their email, calendars and contacts.
2. If/when your in-house mail server is back up; you simply need to select a button to deactivate Business Continuity via the control panel and all the data (e.g., mail, calendar, contacts, etc.) is automatically and instantly re-synced back to your in-house mail server.

Synchronize Everything

Unlike other solutions CDMworld’s Business Continuity Solution continuously synchronizes all your email and PIM data with your Exchange server. The important information you need to run your business is always available and up to date, regardless of which system you’re using.

Turnkey Hosted Solution

CDMworld’s Business Continuity solution is a fully hosted service. There is no hardware or software to install, configure or manage. CDMworld hosts the solution in four world-class datacenters with premium equipment from Dell, EMC and Cisco. CDMworld provides you a 99.999% uptime guarantee so that your standby Exchange server will always be available for you.

CDMworld Business Continuity Benefits

• On-demand access to your email, calendar and contacts, even when your mail server goes down

• Turnkey solution, no hardware or software purchase, configure or manage

• Protection against fire, flood, hurricane and other severe weather

• Continuous, bi-directional synchronization ensures both systems are always up to date

• Full synchronization of email, calendars, contacts and personal distribution lists

Contact CDMworld at 866-447-6953 to learn more on how you can prevent your business from losing time and money to email downtime again.