CDMworld

Archive for the ‘Microsoft Exchange’ Category

Online Email Encryption

Protect sensitive data with secure, easy to use, policy-based email encryption.

Email has become the primary means of business communications and, as a result, the need to protect individual messages has increased significantly.

Computer usernames and passwords, financial data, medical histories, bank account numbers, legal documents, and other personal information is sent via email every day and ensuring the security of this information from email sender to the recipient is critical in avoiding a breach of data security and maintaining compliance with government regulations.

CDMworld highly secure policy-based email encryption service eliminates the constant threat of data theft and ensures your business is in compliance with the ever increasing number of new laws governing the electronic distribution of personal data.

Features

Policy-Based And On-Demand Email Encryption

CDMworld web-based email encryption service enables a company administrator to assign individual policies per employee, automatically applying encryption to the newly created emails and preventing users from having to remember to manually encrypt each email they send.

No intervention is required from the sender, as emails are scanned automatically searching for keywords associated with the specific policies selected.

This automated search guarantees that your corporate data policies are adhered to and administered properly each time.

Content-based policies:

• HIPPA: Medical records or other health related information
• GLBA: Financial data or bank account information
• SSN: Social security numbers
• PCI: Credit card data

Easy Account Administration

Should a user wish to manually encrypt an individual email which would not be included in the automated encryption policies, it can easily be done by including the word [encrypt] in any individual email’s subject line.

CDMworld online email encryption service can be setup quickly with just a few mouse clicks.

No technical knowledge is required and the small monthly, per user fee eliminates the high costs normally associated with secure messaging systems.

• Web-Based Policy Management: The content-based policies are managed from an online control panel which can be accessed on-demand from any computer with an internet connection.
• Automated Encryption Key: There’s no need to get the IT team involved with email encryption keys.

An encryption key is automatically generated each time a new email is created.

The encrypted message is then sent to the recipient and the new encryption key is sent to the Hosted Key Service simultaneously.

Upon receipt of the email, the authentication key is requested and the recipient is able to decrypt their message.

Ease Of Use

This automated online encryption service runs in the background, unseen by the user, but can also be initiated manually when required.

It does not require any new hardware or software installation, server monitoring, or encryption key management. Your technical team can spend their time on more strategic activities.

Content sensitive emails are automatically encrypted and decrypted without end user involvement.

However, should an email be deemed sensitive by the end user, it can be encrypted quickly and easily by including the word [encrypt] in the email’s subject line.

Low Cost

CDMworld email encryption service is subscription-based.

The small monthly per user fee ensures you pay for only the service you need – nothing more.*

The service can be purchased for a limited number of users or your entire office – it’s up to you.

No new hardware or software is required and there are no contracts to sign.

Any web browser and internet-enabled computer can be used.

*CDMworld hosted Exchange email service is required to enable email encryption.

The state of Massachusetts recently passed a law protecting its residents from the unlawful use or theft of private or financial data.

Law 201 CMR 17.00 pertains to “every person that owns or licenses personal information about a resident of the Commonwealth,” and requires “encryption of all transmitted records and files containing personal information that will travel across public networks, and encryption of all data containing personal information to be transmitted wirelessly.” ANY company which houses, manages, processes or distributes the personal data of Massachusetts residents is required to guarantee its protection.

The electronic transmission of a names, credit card numbers, bank account or debit card numbers, financial records, driver’s license numbers and social security numbers must not be distributed to others without encryption of the email in which it is contained.

Enforcement of this law will include up to a $5,000 fine per violation and up to $50,000 for each instance of improper disposal of personal data.

CDMworld’s highly secure, web-based email encryption service helps remove the risks associated with data loss, regulatory and corporate policy violations. Our policy-based email encryption service is easy to use, does not require any technical knowledge and eliminates the administrative overhead associated with traditional encryption systems. Emails can be encrypted on-demand by the end user, or by the company’s administrator using content-based policies which will automatically encrypt messages based on the use of sensitive or personal information.



Are you a technology provider that wants to continue to grow your business without the headache of trying to hire a specialist on staff for every technology demand that might arise? Do you want to provide professional services that are rock solid and have 24×7 support?

CDMworld can help you grow your business without the need to increase overhead.

When you become a CDMworld reseller you can provide your customers with private branded services and professional support for applications like Microsoft Exchange Email, Microsoft Dynamics CRM, Blackberry Enterprise Server, WebEx WebOffice, Web Design Services, Web Hosting, SEO consulting and more.

You can also provide powerful Cloud Computing and dedicated servers hosted in our secure data centers allowing you and your customer the benefits of the cloud computing model.

Do you want to grow your business?

Enjoy the benefits of being a CDMworld reseller and expand your service offerings in an instant.

Contact CDMworld today for more information.

With the expanded used of Blackberry Smart phones by small and medium sized business questions arise as to exactly what the Blackberry Enterprise Server is and how it works. This article seeks to give an overview and provide insight into how and why this tool is so successful.

BlackBerry handhelds are integrated into an organization’s e-mail system through a software package called “BlackBerry Enterprise Server” (BES). Versions of BES are available for Microsoft Exchange, Lotus Domino and Novell GroupWise. While individual users may be able to use a wireless provider’s e-mail services without having to install BES themselves, organizations with multiple users usually run BES on their own network. Some third-party companies like CDMworld provide hosted BES solutions. Every BlackBerry has an ID called BlackBerry PIN, which is used to identify the device to the BES.

BES can act as a sort of e-mail relay for corporate accounts so that users always have access to their e-mail. The software monitors the user’s local “inbox”, and when a new message comes in, it picks up the message and passes it to RIM’s Network Operations Center (NOC). The messages are then relayed to the user’s wireless provider, which in turn delivers them to the user’s BlackBerry device.

The ability to have the users email delivered on demand provides a constant contact type of environment allowing users to take advantage of business opportunities or requirements as they arise.

This is called “push e-mail,” because all new e-mails, contacts and calendar entries are “pushed” out to the BlackBerry device automatically, as opposed to the user synchronizing the data by hand or on a polling basis. Blackberry also supports polling email, which is how it supports POP. Device storage also enables the mobile user to access all data offline in areas without wireless service. As soon as the user connects again, the BES sends the latest data.

An included feature in the newer models of the BlackBerry is the ability for it to track your current location through trilateration. One can view the online maps on the phone and see current location denoted by a flashing dot. However, accuracy of BlackBerry trilateration is less than that of GPS due to a number of factors, including cell tower blockage by large buildings, mountains, or distance.

BES also provides handhelds with TCP/IP connectivity accessed through a component called “Mobile Data Service – Connection Service” (MDS-CS). This allows for custom application development using data streams on BlackBerry devices based on the Sun Microsystems Java ME platform.

In addition, BES provides network security, in the form of Triple DES or, more recently, AES encryption of all data (both e-mail and MDS traffic) that travels between the BlackBerry handheld and a BlackBerry Enterprise Server.

CDMworld offers flat monthly pricing for unlimited data between BlackBerry units and BES. In addition to receiving e-mail, organizations can make intranets or custom internal applications with unmetered traffic. The offering can be for the BES as a stand-alone solution or the BES to be tightly integrated into the Microsoft Exchange Hosted Email Solution.

With more recent versions of the BlackBerry platform, the MDS is no longer a requirement for wireless data access. Beginning with OS 3.8 or 4.0, BlackBerry handhelds can access the Internet (i.e. TCP/IP access) without an MDS – previously only e-mail and WAP access was possible without a BES/MDS. The BES/MDS is still required for secure e-mail, data access, and applications that require WAP from carriers that do not allow WAP access.

The demand for cloud computing has grown due to the economics of the cloud computing value proposition. Cloud computing users can avoid capital expenditures on hardware, software, and services when they pay a provider only for what they use. When one considers the savings associated with the capital expenditure cost and then factors in the cost savings of technical personnel and opportunity cost the return on investment concerns can typically be avoided. In many small and medium businesses (SMB) the real value is found in the application deployment as the company can quickly deploy enterprise applications and then scale them up or down as needed. This rapid deployment allows the company to quickly test markets or opportunity in a highly controlled manner.

Cloud Computing is normally billed on a consumption model and is usually billed like a utility (e.g. resources consumed, like electricity) or subscription (e.g. time based, like a newspaper) basis with little or no upfront cost. While a few cloud providers are now beginning to offer the service for a flat monthly fee as opposed to a utility billing basis, the most common billing process is that of consumption depending on the requirement of the company. The billing model for access to a server and operating system might be billed on a utility basis while access to an enterprise application is typically a simple per user charge that incorporates the underlying infrastructure.

The benefits of this time sharing style approach are low barriers to entry, shared infrastructure and costs, low management overhead, and immediate access to a broad range of applications. Users can generally terminate the cloud computing contract at any time (thereby avoiding return on investment risk and uncertainty) and the services are often covered by service level agreements (SLAs) with financial penalties which provide another level of assurance.

CDMworld offers Cloud Computing Services from servers to enterprise applications and point solutions. Contact CDMworld at 866-447-6953 extension 701 for more information.

Hosted BlackBerry Enterprise Server Solution

Designed for your business

CDMworld Exchange with Hosted BlackBerry® Enterprise Server is specifically designed to meet the needs of small to medium businesses that don’t want the headache and expense of managing their email system or wireless solution on their own.

CDMworld Hosted BlackBerry® Enterprise Server is server software that’s managed for you by us – your expert provider. This means you can take advantage of the full productivity of a big business BlackBerry solution, with no need for internal IT resources or support. You and your employees stay connected to people and information on the go seamlessly, using BlackBerry smartphones – with secure, wireless access to email, calendar, contacts, business data, Internet, and more. Meanwhile, we manage everything for you, behind the scenes.

Choosing hosted Exchange with BlackBerry Enterprise Server allows for predictable and reliable spending. You pay no upfront costs for server hardware or software installation, and no on-going IT maintenance and support costs.  Hosted BlackBerry Enterprise Server is a subscription service with a monthly fee for each BlackBerry user. So you pay only for what you use.

Full BlackBerry wireless mobility. No compromises.

Being small doesn’t have to mean looking small. With hosted Exchange and BlackBerry Enterprise Server service, you can be confident that your business has exactly the same functionality and productivity capabilities as major enterprises. The only difference is that you don’t have to manage a thing – you’re choosing a service that’s completely managed by us.

BlackBerry smartphones are easy to use and optimized for wireless. They’re compatible with a variety of applications beyond email. In addition, BlackBerry solutions are celebrated for ensuring world-class data security and reliability:

Hosted BlackBerry Enterprise Server software provides the full suite of advanced security features and IT policies that come with the self-managed BlackBerry Enterprise Server software, including AES or Triple DES encryption. So you can rest easy knowing your information stays protected and confidential: you’re arming your business with the same BlackBerry security that corporations and governments rely on.

All the information you and your employees send and receive wirelessly comes and goes through Hosted BlackBerry Enterprise Server software and our highly-secure hosted Exchange environment. Which means it’s safe and secure from start to finish.

If a BlackBerry smartphone is lost or stolen, it can be locked-down or erased immediately, so your information goes nowhere.

Easy to purchase. Easy to use.

Hosted BlackBerry Enterprise Server is available as an add-on feature to your hosted Exchange account. We take care of the management and administration, so you don’t have to. Your organization can be up and running with BlackBerry wireless mobility right away; there’s no installation or work required to get started. And getting to know your BlackBerry smartphone won’t take long either: they’re designed to be intuitive – so new users can become expert users in no time.

CDMworld Encrypted Message Service

CDMworld Encrypted Message allows your customers to send emails with end-to-end encryption – so important documents such as contracts or company plans can be safely and securely sent via email.

Why encrypt email?

Email is a convenient, fast and efficient way to communicate and share important information.  However, it is an inherently insecure medium, as emails travels through multiple public and private networks and data lines between sender and recipient.  Because email by default is sent in a unencrypted format, anyone who can intercept the email in transit, can easily access of its its contents, including any attachments.

By encrypting email with Encrypted Message, only the sender and recipients, who have a special decryption key, can read the contents of the message and its attachments.  If someone intercepts an encrypted message, or tries to access it without permission and the decryption key, they will be unable to read the email or its attachment.

Who Should Encrypt email?

All businesses, and their professional advisors, agents and clients should take steps to protect the privacy of their email. Businesses that need encrypted email include:

Financial Services – Banks, brokerages, insurance companies, wealth management, accountants, financial advisors

Healthcare – Physicians, clinics, health associations, health networks, hospitals, pharmacists, pharmaceutical companies

Business Professionals – Lawyers, headhunters, investigators, consultants, human resource professionals, embassies

Businesses need to be able to trust email communications and reduce the risk of damage to their brand. Professional advisors such as lawyers, financial advisors, accountants, educators, and healthcare providers, all have ethical and fiduciary duties to keep their clients’ personal information confidential.

Regulatory Compliance controls risk and maximizes security

Governments have enacted legislative measures to protect the privacy and reliability of business and personal information. Encrypted Message meets these industry-specific privacy legislations including:

Health Insurance Portability and Accountability Act (HIPAA) is an example of legislation that protects personal information sent amongst health care professionals, such as patient health records, test results, x-rays, and prescriptions, are used, disclosed, and protected.

Sarbanes-Oxley Act (SOX) governs integrity of financial operations of publicly traded companies with the primary goal of protecting “investors by improving the accuracy and reliability of corporate disclosures made pursuant to securities laws”.

Gramm-Leach-Bliley Act (GLBA) required that all financial institutions (i.e., businesses engaged in banking, insuring, stocks and bonds, financial advice and investing) maintain safeguards to protect customer information.

California Security Breach Notification Act (SB 1386) required that companies, in the event of a

breach of the security system of a database containing personal information (e.g. social security

number; driver’s license number of California Identification Card number; or account number, credit or debit card number, notify all California residents whose unencrypted personal information was in the database at the time of the data breach.

Fully managed email encryption solution

If your customer is already using your  hosted Exchange service, then encrypting your mail is easy.   With Encrypted Message, users can quickly, easily and intuitively send email with confidence. Encrypted Message is built on industry-trusted encryption standards, and provides the tools you need to simply and easily administer users. We host and manage the hardware and software needed to enable encryption and decryption processes, and management of digital identities. We administer the system and support you while you control your users.

How does it work?

The Encrypted Message solution includes a small desktop plug-in the works with Microsoft Outlook and Outlook Express.  Customers compose their email messages, add any attachments, click the “Secure” button on the Encrypted Message plug-in toolbar, set their encryption password, and hit “send.”  It’s that easy.   When the recipients receive the message, Encrypted Message will prompt them for the password, and then decrypts the message.  This simple process allows customers to quickly encrypt and decrypt messages without the hassle of managing a security and key infrastructure.

How Secure is it?

Encrypted Message uses standards-based technologies such as Public Key Infrastructure (PKI), S/MIME and X.509 certificates to enable the parties in a dialogue to establish confidentiality, message integrity and user authentication.  This ensures the best commercially available encryption security for your messages.

What attachments does it support?

Encrypted Message can encrypt any MS Office document, .PDF file, image files, and almost any other popular file format.

Contact CDMworld at 866-447-6953 extension 701 for more information

CDMworld introduces Business Productivity Suite

The benefits of enterprise email and collaboration are now available as a service (SaaS) through our new Business Productivity Suite (BPS).  Microsoft Exchange 2007, Office Communications Server (OCS) 2007 and Windows SharePoint Services 3.0, all delivered as a hosted service, with no deployment effort, zero maintenance and no upfront costs. All these services are combined into one simple package, along with an award-winning control panel for 24×7 management. Learn more about BPS and discover many ways your company will benefit.

Business Productivity Suite features

Microsoft Exchange 2007

The core of Business Productivity Suite is Microsoft Exchange 2007, a powerful email server and collaboration platform that enables the advanced sharing capabilities of Microsoft Outlook.

• Business-class email with your domain(s)
• Delegate access – enable others to read mail, and send mail on your behalf.
• Personal and Shared contacts, calendars and tasks
• Public folders
• Scheduling tools
• Premium anti-virus and anti-spam tools
• 2GB of pooled storage space per user
• Free download of Outlook 2007 or Entourage 2008 for each user
• Outlook Web Access
• Offline access
• Global Address List
•  Personal and shared distribution lists

Office Communications Server 2007

Office Communications Server 2007 integrates with Exchange 2007 to add secure messaging and presence capabilities.

• Secure Instant Messaging & group chat
• Person to person voice and video chat
• Chat archive through MS Outlook
• Real-time presence capabilities through Communicator, MS Outlook, SharePoint and Web client
• Free download of Communicator client for each user

Windows SharePoint Services 3.0

• SharePoint is a web-based
•  Document Storage and management
•  Check-in/check-out
•  Blogs and wikis
• Application templates
• Project management
•  1GB storage

 Control Panel

Our award-winning, web-based control panel for managing your Business Productivity suite account and settings.

• Role-based access
• User management
• Real-time provisioning of mailboxes, wireless devices and add-on services
• Storage management
• Audit-log

Enterprise Infrastructure

We host one of the largest and most sophisticated infrastructures for Exchange, SharePoint and OCS2007 in the world from multiple top-rated data centers.

• All Dell Servers
• Cisco networking infrastructure
• Dell/EMC SAN storage

Load balancing and clustering for maximum performance and high availability

• Multiple high-bandwidth Internet connections
• Redundant power supplies and environmental controls

Business Productivity Suite benefits

Efficient Communications

Business Productivity Suite facilitates fast and efficient communications among your team, especially across multiple offices and geographies. Utilize email, voice, and instant messaging for the optimal interaction for each situation. Leverage presence capabilities to immediately identify who is available, and when unavailable colleagues are scheduled to become free.

Better Collaboration

The Business Productivity Suite helps teams work better together. Everyday tasks including meeting scheduling, document editing and versioning, and project management that normally consume unnecessary time can now be accomplished quickly and easily.  Business Productivity Suite facilitates workflows for common processes to help your team collaborate efficiently.

Anywhere Access

We offer many choices for accessing your Business Productivity Suite applications and data. From access through desktop clients, to web clients, to mobile devices, including BlackBerry smartphones, you can access the information you need, regardless of the devices you use. And with Microsoft Outlook 2007, you can even access your cached emails while offline.

No Capital Investment

The Business Productivity suite is delivered to you as a service through world-class data centers, which you can access from anywhere, anytime. You do not have to invest in any hardware or software, or pay for a long and costly deployment. For a low monthly fee, the entire service is delivered to you as a turnkey solution, ready to go from the start.

Flexibility

The Business Productivity Suite is flexible to adapt to the needs of your business. With no annual contracts or any hardware or software to purchase, we do not lock up you or your money. You can easily add or remove users as needed to scale up or down with the needs of your business.

Fully Managed Service

The Business Productivity Suite is delivered as a fully managed service. Your monthly fee per user includes all hardware and software, a highly-available infrastructure hosted from multiple world-class data centers, premium 24×7 support, security, and maintenance and upgrades. We focus on providing you the best possible turn-key service so you can focus on your business.

Freedom of Choice

We offer you the greatest breadth of choices for using the service. Windows, Mac or Linux; BlackBerry smartphone or iPhone, we let you use the platforms and tools you need for your business with the Business Productivity Suite 

Simple Set up, Migration, and Management

Our award-winning control panel is a powerful web-based control panel that gives administrators and end-users the flexibility and control they need to manage the service, settings and data. We also provide tools for user synchronization and bi-directional data migration to help you configure your service and start benefiting from it as quickly as possible.

Hosted Office Communications Server

 Designed for business use.

While most companies have email systems they can archive and track, many still use non-secure instant messaging systems.  Often unknown and untracked by IT and management, public IM systems open a business to serious legal and security risks.

Hosted Office Communication Server from CDMworld  is:

• Secure and private
• Legally compliant
• Built for business use
• Integrated with your hosted Exchange email

Business benefits
CDMworld Hosted OCS provides a secure and professional alternative for instant messaging and unified communications.  Benefits include:

• Free / busy status – integrated. Hosted OCS users can see whether colleagues are available, away, busy or offline.  It integrates with Outlook, SharePoint and the desktop client Office Communicator.  So if a user has a meeting from 10am to 11am, they will automatically display as ‘busy’ in Office Communicator
• Conversations are saved.  OCS lets users save and search IM conversations inside Outlook, just like their email.
• Secure and private. Secure instant messaging allows users to send messages with end-to-end encryption so sensitive information is never at risk of being hacked.
• Higher productivity. PC-to-PC file transferring functionality allows instant document-sharing, increasing productivity and efficiency.

Unified communications

In addition to a secure instant messaging tool, hosted OCS 2007 provides your business with unified communications.  It integrates Outlook email, instant messaging, voice and video, all in one product.

Are you maximizing the tools available that can make you a more productive mobile executive?

Hosted Microsoft Exchange offers mobile communication benefits far beyond sending and receiving e-mail at remote locations.  Frequent travelers can read, compose and act upon messages and attachments no matter where they are – from client site to airport to coffee shop – while maintaining a single mailbox:

• Stay in touch and synchronized no matter which Outlook client you use – the regular desktop version on your own PC, Outlook Web Access (OWA) from any computer with a web browser and Internet connection, or Outlook Mobile Access (OMA) from your web-browser enabled mobile device.
• Grant other people, such as administrative assistants, access to your mailbox on your behalf when you have to be away from the office.
• Set up ‘rules’ for processing messages, like auto-responses and automatic filing, to help you prioritize and manage limited e-mail time while traveling.

And like every other aspect of your hosted service, all the technical functions are administered for you. So if your laptop is lost or stolen during travel, you can count on a back-up of your inbox, ready to be restored for you by your hosting provider.